Refund guidelines are determined by individual Event Organizers. Please check the Event Organizer’s website (usually the venue’s site) for event-specific details.Īre refunds being offered for events whose entry requirements have been updated to include vaccinations or testing? While specific requirements vary across venues and events, some common measures may include, but are not limited to: proof of full vaccination against COVID-19, proof of a negative COVID-19 diagnostic test result prior to entering the event, a rapid onsite COVID-19 test, or participating in a brief health questionnaire. Ticketmaster does not set or control Health Check guidelines, which is why different events you see in our marketplace may have different protocols. Health Checks are safety protocols instituted by Event Organizers to help reduce attendee exposure to COVID-19. Ticketholders Who’ve Been Exposed to or Have Symptoms of COVID-19.Ticket Refunds When Health Checks Are Required.COVID-19 Testing Requirements for Events.Vaccination Requirement Exceptions for Events.
Meeting Health Check Requirements for Events.
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